The widest network of ambulances, connected with private and public hospitals.
Cities currently live: Ahmedabad, Gandhinagar and Gurgaon.
Whether you need an ambulance right now, run a hospital, or own a fleet, start here and reach the right RISA team directly.
01 · HospitalsTap the whole city's verified network on demand, through one partner and one number.
02 · Patients
03 · Fleet operatorsPut your vehicles on a network that hospitals and corporates already call.
From the first ring to the handover, the caller, the crew and the hospital work from the same information.
A trained call taker answers at any hour and notes where you are.
You and the call takerThe right care level, with the crew details confirmed with you.
RISA networkYour case record reaches the hospital before the ambulance does.
Partner hospitalLive location for your family on the way, then a digital handover at the bay.
Crew and hospital teamFull ambulance cover across your city, with zero vehicles to own. One partner, one number and one case record for every transfer, admission and discharge.
Live location shared with your team
More dispatches and less dead time between trips. Hospital and corporate rides are routed to your verified vehicles, with no exclusivity.
One toll free number, answered 24x7. A verified ambulance, a trained crew and a hospital that knows you are coming.
Free from any phone, at any hour
The family on the phone, the crew on the road and the team in the emergency department all work from the same information at the same moment.
Not sure which one you need? Call 1800 108 1800. The call taker asks a few questions and assigns the right care level for you.
Equipment and crew can vary by vehicle and city. Facilities apply to selected fleets and compatible ambulances, subject to availability. The call taker confirms what is assigned before the ambulance leaves.
RISA opens a city only when the network is ready to answer every call there, around the clock.
Four simple things that help the crew find you and help the hospital.
Each has a place. Government 108 is free and vital. Private operators fill gaps. Here is an honest view of where RISA adds something different.
Based on typical service models in Indian cities. Government 108 services are run by each state and their scope varies by state. Private operators differ widely. Comparison to be reviewed by RISA's legal team before publication.
Scan a code to message our partnerships team on WhatsApp, or send the short form. We reply within one working day.
Talk to us about cover for transfers, admissions and discharges.
Tell us about your fleet and the cities you operate in.
Operators, clinicians and technologists who have spent years inside India's emergency system, and built RISA to fix the gaps they saw.
Leads the vision for an integrated emergency network across India.
Builds the partnerships with hospitals, corporates and public bodies that grow the network.
Runs daily operations and onboards the hospitals and fleet operators who join RISA.
We are hiring call takers, emergency medical technicians, drivers and engineers.
See open rolesReal words from the hospitals, operators and families who use the network every day.
Layout ready. Quotes to be collected with written consent.[Quote from the head of emergency at a partner hospital, on how prealerts and the digital handover changed their bay.]
[Quote from a fleet owner on trips, utilisation and working without exclusivity.]
[Quote from a family member on the call, the crew and knowing where the ambulance was.]
The national standards and frameworks that shape how we build and operate the network.
Plain answers to the questions people ask about ambulances, hospitals and emergency care in India, written with clinicians and operators.
New guides every month for families, hospital teams and ambulance operators.
View all articlesStill unsure? In an emergency, call 1800 108 1800. For anything else, write to contact@smartambulance.com.
Visit the help centreOne call sets the whole city in motion. Our control room assigns a verified ambulance, your family follows it live, and the hospital is ready when you arrive.
Swipe to explore the city
Tell us who you are and we will open the right form.
