
Kunal Patel
Builds the partnerships with hospitals, corporates and public bodies that grow the network.
Since 2019, RISA has been building an ambulance network India can see, trust and count on. One number, verified vehicles and crews, and a live picture of every ride from the first call to the hospital door.
Operating sinceFounded and headquartered in Gujarat
Cities liveAhmedabad, Gandhinagar and Gurgaon
StandardThe same checks for every vehicle and crew
Always onAnswered every hour, every day
Cities currently live: Ahmedabad, Gandhinagar and Gurgaon.
In an emergency, the hardest part is often not knowing. Which number to call, which ambulance is coming, whether it carries the right care and whether the hospital is ready.
RISA began in Gujarat in 2019 to answer those questions. We brought trusted ambulance operators onto one network, checked every vehicle and crew against one standard, and gave families and hospitals a live view of every ride. Today that network answers around the clock in three cities, and it is built to grow across India.
Every family should be able to see help coming.
Visible. Verified. On time. They are not a slogan. They are the three checks every RISA ride has to pass.
Every vehicle and crew on the network passes the same checks before its first ride, and is checked again over time. One standard, whoever owns the ambulance.
Operators, clinicians and technologists who have spent years inside India's emergency system, and built RISA to fix the gaps they saw.

Builds the partnerships with hospitals, corporates and public bodies that grow the network.

Runs daily operations and onboards the hospitals and fleet operators who join RISA.

Shapes the RISA brand and growth strategy, so families, hospitals and fleet operators find and choose the network.
Behind the leadership are call takers, emergency medical technicians, drivers and engineers working around the clock.
Meet the teamsWe hire people who stay calm when it matters. Join the teams that pick up the phone, drive the vehicle, care for the patient and build the platform.
Do not see your role? Send your profile and tell us how you would like to help.
See open roles Send your profilecontact@smartambulance.comIndia's ambulance services are moving toward integrated command and dispatch under the 2026 national guidelines. RISA is built for that shift, with a verified network, a live platform and partners in public and private care.
For a medical emergency, always call 1800 108 1800. For everything else, choose the team you need.
Tell us who you are and we will open the right form.