Discharge and going home
A safe ride home after a hospital stay, lying down if needed.
Care level · BLS
Basic Life Support. Care on every ride.
For patients who are stable but should not travel alone or by car. A verified ambulance with oxygen, first aid and a trained attendant, sent through one toll free number.
- 0124x7Booked through one toll free number
- 02VerifiedVehicle, kit and crew checked
- 03LiveFamily can follow the ride
- 043 citiesAhmedabad, Gandhinagar, Gurgaon
What a BLS ambulance carries
Ready for a safe, comfortable ride
Every RISA BLS vehicle carries the same core kit. Tap a number to see what it does.
- 1Stretcher with safety beltsSlides out for a level transfer from the door to the cabin.
- 2Oxygen cylinderCarried on every BLS ride, with masks and a regulator.
- 3First aid kitDressings, splints and basic checks, sealed and logged.
- 4Single blue beaconOne discreet beacon. No sirens on planned rides.
When BLS is right
The everyday ambulance, done properly
A BLS ambulance suits patients who are stable and need care, comfort and a safe ride, not intensive support on the way.
Planned appointments
Scans, check ups and follow up visits for patients who cannot sit in a car.
Regular treatment
Dialysis, chemotherapy and therapy sessions, booked in advance.
Elderly at home
Falls, weakness or illness where the patient is stable but needs help to travel.
Maternity visits
Comfortable transport to and from the maternity ward.
Minor injuries
Sprains and suspected fractures that need a stretcher and support.
One standard
Every BLS ambulance on the network is checked to one standard before its first ride.
Vehicle, kit, crew and documents. Checked again on renewal.
- 4Checks before joining
- 3Care levels
- 24x7On one number
What is on board
Equipped to the national standard
Every RISA BLS ambulance is checked against AIS 125 and the 2026 national guidelines before it joins the network.
Breathing
- Oxygen cylinder with regulator and masks
- Manual resuscitator bag
- Suction device
Moving the patient
- Main stretcher with safety belts
- Carry chair for stairs and lifts
- Spine board and head support
First aid and checks
- First aid kit and dressings
- Blood pressure monitor and pulse oximeter
- Splints and cervical collars
Who comes with you
Two people, one job: a safe ride
Verified and trained
Driver
Drives the ambulance safely, finds the address and helps move the patient.
- Licence and background checked
- Trained for patient handling
- Knows the city routes
Beside the patient
Trained attendant
Stays with the patient, gives first aid and oxygen, and talks to the family.
- First aid and oxygen trained
- Keeps the patient comfortable
- Briefs the hospital at handover
Choosing a care level
Three levels, one number
BLS is the first of three care levels. The call taker helps you choose.
BLSYou are here
Basic Life Support
Stable patients who need care and a safe ride
- Oxygen and first aid
- Stretcher and wheelchair
- Trained attendant
Advanced Life Support
Patients who need monitoring and intervention on the way
- Cardiac monitor and defibrillator
- Airway and breathing support
- Emergency medical technician
Critical Care
Critically ill patients and intensive care transfers
- Transport ventilator
- Infusion and syringe pumps
- Critical care trained staff
Not sure which level you need? You do not have to decide. The call taker asks a few questions and sends the right one.
Emergency · Toll free · 24x7
Need a BLS ambulance now?
Call the toll free number. The call taker confirms the care level and sends the nearest suitable vehicle.
Questions and answers
Basic Life Support, answered
In an emergency, call 1800 108 1800 at any hour. For anything else, write to contact@smartambulance.com.
Visit the help centreWhat is a BLS ambulance?
A Basic Life Support ambulance carries oxygen, first aid equipment and a stretcher, with a driver and a trained attendant. It suits patients who are stable and need care and a safe ride.
How is BLS different from ALS?
ALS ambulances add a cardiac monitor, a defibrillator, airway equipment and an emergency medical technician for patients who need monitoring or intervention on the way.
Can I book a BLS ambulance in advance?
Yes. Planned rides such as discharges, appointments and regular treatment can be booked ahead through 1800 108 1800.
Can a family member travel with the patient?
Usually one family member can travel in the ambulance. The crew will confirm on arrival.
What if the patient gets worse on the way?
The attendant gives first aid and the command centre can arrange a higher care level if it is needed.
Keep exploring
More from Ambulance Services
Advanced Life SupportMonitoring and intervention on the way.Critical CareIntensive care transfers.How to RequestEvery way to request an ambulance.Fares and PaymentHow fares work and how to pay.Before the Ambulance ArrivesWhat to do while help is on the way.All ambulance servicesThe full Ambulance Services overview.