One platform. Every ride, connected.
RISA joins the call, the vehicle, the crew and the hospital on one platform. Built for integrated command and dispatch, and shaped by the National Ambulance Services Guidelines 2026.
- Three layersNetwork to clinical
- Privacy firstDPDP Act 2023
- Open systemsHospital and public
Case recordFrom the first call to handover
National standardsDesigned in from day one
Platform layersNetwork, operations and clinical
Command centreLive every hour of every day
Cities currently live: Ahmedabad, Gandhinagar and Gurgaon.
Three layers, one live picture of every case
Each layer does one job well. Together they give the caller, the command centre and the hospital the same truth at the same moment.
Four solutions on one platform
Use the platform end to end, or start with the solution your team needs most and add the rest as you grow.
From the first call to a clean handover
One request starts one case. Every update after that, from allocation to arrival, is written to the same record and shared in real time.
The connected care layer
RISA Connect is where command, crews and hospitals meet. Every live case, every vehicle and every handover, in one view.
Interface shown is illustrative and uses sample cases. Screens may change before launch.
Patient data, protected by design
Emergency care runs on sensitive information. RISA is designed around the Digital Personal Data Protection Act 2023, so every record is collected with purpose and seen only by the people who need it.
Built around India's own standards
The platform follows the frameworks that govern ambulances, hospitals and health data in India, so partners do not have to work around it.
One platform, shaped for every partner
Public programmes, employers, hospitals and fleets each see the platform through the view that fits their work.
From first briefing to go live, in four steps
A RISA team works with yours at every step, so the platform fits your people, your systems and your city.
See the platform run on a live case
Book a walk through with the RISA team. We will show the command view, the hospital view and the fleet view on a sample case from your city.
The platform, answered
For a technical briefing, call or WhatsApp +91 9904 104 104, or write to contact@smartambulance.com.
Visit the help centre