Intelligence

See where help is needed next.

Intelligence turns every trip into insight: where demand rises, where coverage is thin and how the network performs, so partners can plan ahead.

Demand and coverageReports
  1. 1Low demand
  2. 2Rising demand
  3. 3High demand
  4. 4Weekly trend
  • 01DemandBy area and hour
  • 02CoverageGaps on the map
  • 03PerformanceTrip times tracked
  • 04ReportsFor partners
What it shows

Four views of the network

01

Demand patterns

Where and when calls come in.

  • By area, hour and day
  • Seasonal trends
02

Coverage

Where vehicles are, compared with demand.

  • Gaps by area
  • Standby suggestions
03

Performance

How trips run, end to end.

  • Time at each stage
  • Handover completeness
04

Partner reports

Regular reports for each partner.

  • Hospitals and public bodies
  • Shared securely
A RISA crew hands over a patient at a hospital entrance
From trips to insight

Every completed trip adds to a clearer picture of where help is needed.

Intelligence uses the record from each ride, anonymised, to show patterns no single hospital can see alone.

  • 3Live cities
  • 24x7Data captured
  • 1Shared picture
Sample report

What a partner report looks like

Reports use anonymised trip data. Figures below are illustrative.

  • Monthly by default
  • Downloadable as PDF
  • Anonymised, in line with the DPDP Act 2023
Calls by areaNorth zone this month
Night demandShare of calls after 10 pm
TransfersPlanned moves between hospitals
Complete recordsHandovers with a full record

Bars show how much each part usually shapes a fare, for illustration only. Your call taker explains the actual fare before the ride is confirmed.

Report walk through

A tour of a partner report

Partner report tourScreen recording of a sample monthly report · 16:9 · 60 seconds
Platform briefings · +91 9904 104 104

Plan your service with real data.

Ask for a sample report for your city or programme.

Questions and answers

Intelligence, answered

In an emergency, call 1800 108 1800 at any hour. For anything else, write to contact@smartambulance.com.

Visit the help centre
Is patient data used in reports?

Reports use anonymised trip data. Personal details are not shown.

Who receives reports?

Partner hospitals, public bodies and employers, for their own services.

How often are reports shared?

Monthly by default, or as agreed.

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