Know what to do before you need to.
Guides for families, playbooks for hospitals, explainers for fleet operators and plain readings of the rules that shape emergency care in India.
- GuidesFor every reader
- RegulationIn plain language
- HelpAnswers, 24x7
Reading pathsFamilies, hospitals, operators, regulation
Standards explainedABDM, NAS 2026, AIS 125, NABH, DPDP
Care levelsBLS, ALS and ICU, explained
Helpline1800 108 1800, toll free
Cities currently live: Ahmedabad, Gandhinagar and Gurgaon.
The RISA library
Practical reading from the people who run the network every day. Choose your path, or search for a topic.
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The rules behind every ride, explained
Five frameworks shape how ambulances are built, run and recorded in India. Here is what each one asks, and what it means for you.
Plain language summaries for general information. They are not legal advice. Always refer to the official text.
Ambulance terms, in plain words
The words you will hear from a call taker, a crew or a hospital, explained in a sentence or two.
Brochures and kits to share with your team
Short, printable overviews for hospitals, fleet operators, employers and the media.
How can we help?
For a medical emergency, call 1800 108 1800 at any hour. For anything else, write to contact@smartambulance.com.
Write to usNo answer matches that search. Write to contact@smartambulance.com and the team will reply.
News, announcements and media
Announcements from RISA and coverage of the network, with a media kit for journalists.
Cannot find it here? Ask a person.
Patients and families can call the toll free number at any hour. Hospitals, fleets and partners can reach the partnerships team on WhatsApp.