One standard. Every vehicle.
Every ambulance and crew is checked before its first RISA ride, and again over time. Verified fleets carry the RISA badge that partner hospitals trust.
- 01BadgeShown to partner hospitals
- 02VehicleBody, fitness, permits
- 03EquipmentMatched to care level
- 04CrewLicences and training
What happens on inspection day
A RISA inspector works through the same checklist for every vehicle.
- 1The vehicleBody, fitness and permits checked against AIS 125.
- 2The equipmentKit matched to the care level the vehicle offers.
- 3The checklistEvery item recorded and signed off.
- 4The crewLicences and training confirmed.
Four areas, one checklist
Vehicle and permits
- Registration and fitness
- Permits for the city
- Body and fittings to AIS 125
Care level equipment
- Oxygen and airway kit
- Monitor and defibrillator for ALS
- Ventilator and pumps for Critical Care
Crew
- Driver licence and experience
- Crew training records
- Uniform and identity
Documents
- Insurance in force
- Owner and bank details
- Signed partner agreement
What verified means to a hospital
Partner hospitals see the verified badge on every vehicle offered to them. It tells them the vehicle, kit and crew meet one standard, whoever owns the ambulance.
- Shown on the hospital console and ride details
- Linked to the date of the last check
- Removed if a renewal check is missed
Verification record
- Vehicle and permits
- Care level equipment
- Crew licences and training
- Insurance and documents
- Inspection signed off
- Verified badge issued
Checks do not stop at joining
- Scheduled checks
Vehicles are checked again on a regular cycle.
- Kit refresh
Expired items replaced and logged.
- Crew updates
New crew members verified before their first ride.
- Badge renewed
The badge stays active while checks are current.
Get your fleet verified.
Book an inspection with the onboarding team.
Verification, answered
In an emergency, call 1800 108 1800 at any hour. For anything else, write to contact@smartambulance.com.
Visit the help centreWho carries out the inspection?
A RISA inspector, at a location agreed with you.
What if a vehicle does not pass?
You receive a list of what to fix and can book a recheck.
How often are vehicles checked again?
On a regular cycle agreed during onboarding, and whenever a renewal falls due.
Does verification follow national rules?
It is guided by AIS 125 and the 2026 National Ambulance Services guidelines.